At Oracle Recommendations On Demand we are committed to serving Recommendations on your site 24 hours a day 7 days a week. We know this is critical to your business and are prepared to answer your questions as quickly as possible.
If you have any questions or if Recommendations are not appearing on your site please open a Support Request. You may also contact Support by phone using your region's Support number listed in the Oracle Support Contacts Global Directory.
Please note, HUB agents answering the phone are not product specialists. Tell the phone agent the product you are calling about is "Oracle Recommendations On Demand" and give them your CSI (Customer Support Identifier) number (required). The HUB Service Rep will take information related to your issue and open a support request (SR) on your behalf.